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Refund Policy

  • We accepts refund for the wrong or defective items - 100% satisfaction guaranteed!
  • If you have not received the package after 40 days, we will REFUND FULLY or SHIP A NEW PACKAGE.

If there are anything wrong with your item, please send us the photo of the wrong or defective items by email, we will send you a new replacement figure or Refund fully.

 

Defective or missing refunds (if applicable)

After your refund is processed, a credit will automatically be applied to your credit card or original method of payment. It can take up to 14 days for your return to be fully processed.

 

If you haven’t received a refund yet, first check your bank account again. It can take up to 14 days for your return to be fully processed.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

 

Please do not hesitate to contact us if you have any question and we’re happy to assist.